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Knowledge base
Club & School Information (3)
Club Information (16)
Information for Club Ticket Secretaries for season 2025-26
How do I post tickets on the Ticket Exchange?
Club Calendar 2025-26
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Group Management Functionality (12)
Game Management Functionality User Guide and Video
How to view the tickets I have assigned to my Club members?
My Member has not received the email telling them they have tickets assigned to them?
View all 12
Schools Information (4)
How does my School/College get tickets for England International matches?
My school membership has lapsed, what do I do?
Our school needs a Risk Assessment to come to the stadium, can you help?
View all 4
The Clubhouse (1)
Clubhouse (12)
When can I buy my Debenture seats for the Autumn Nations Series 2025 & Guinness Six Nations 2026?
Ticket Exchange dates for the Guinness Six Nations 2025
When can I purchase my Guinness Six Nations 2025 tickets?
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The Union Ale House (1)
Union Ale House (12)
When can I buy my Debenture seats for the Autumn Nations Series 2025 & Guinness Six Nations 2026?
Ticket Exchange dates for the Guinness Six Nations 2025
Ticket exchange dates for the Autumn Nations Series 2024
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Debenture Members (2)
Debenture Members (17)
When can I buy my Debenture seats for the Autumn Nations Series 2025 & Guinness Six Nations 2026?
Ticket Exchange dates for the Autumn Nations Series 2025
What are the Ticketing Terms & Conditions?
View all 17
2025 Debenture Series (6)
How do I renew my Debentures?
What are the Terms & Conditions when renewing my Debenture?
How do I update my personal information?
View all 6
Event and Venue Information (4)
England Senior Men's Fixtures (4)
Autumn Nations Series: England v Australia, Saturday 1st November 2025
Autumn Nations Series: England v Fiji, Saturday 8th November 2025
Autumn Nations Series: England v New Zealand, Saturday 15th November 2025
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England Senior Women's Fixtures (1)
Red Roses v Spain - Mattioli Woods Welford Road, Leicester, Saturday 2nd August 2025
Allianz Stadium Events (1)
The Rugby Championship: Argentina v South Africa - Saturday 4th October 2025
Event and Venue Information (10)
I cannot buy tickets, keep being redirected to the home page from the basket in a loop
How do I book group tickets?
How do I use a credit on my ticketing account or claim the cashback?
View all 10
Allianz Stadium App (1)
Digital Ticketing (17)
How do I get my digital ticket?
I transferred a digital ticket, but the recipient says it has not arrived?
IMPORTANT: How do I transfer a digital ticket?
View all 17
Stadium Accessibility (1)
Stadium Accessibility (17)
How do I apply for an Access Card for Allianz Stadium?
I am on the Access Card (formerly Personal Assistant) scheme, how do I apply for balloted matches?
I was on the PA scheme, will I now need an Access Card to book accessible tickets at Allianz Stadium?
View all 17
England Rugby Club FXV Membership (1)
England Rugby Club First XV (8)
As an England Rugby FXV Member, how do I get tickets for England games?
How do I join the England Rugby Club First XV Membership?
How are tickets allocated to England Rugby Memberships?
View all 8
Private Suites (1)
Private Suite Hire (11)
What do I get with a Private Suite?
Can I have an Private Suite for the a season/fixed term?
Can I book a Private Suite for a single match?
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International Matches (1)
International Matches (10)
I'm a local resident, how do I get tickets for England matches in the 2025/2026 season?
Why are tickets for sale on Secondary Market sites such as Viagogo/Stubhub/Seatsnet etc?
Can I purchase International rugby tickets?
View all 10
Car Parking (1)
Car Parking (9)
Where is the Accessible car park at the Tesco Store?
Are there any event day road closures that may affect the car parks?
As a disabled Blue Badge holder, what parking is available to me?
View all 9