Knowledge base

Club & School Information (3)

Club Information (19)

• Information for Club Ticket Secretaries for season 2025-26 & Nations Championship 2026.
• When can clubs get tickets for the 2026 Nations Championship?
• Club Calendar 2025-26

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Group Management Functionality (12)

• Game Management Functionality User Guide and Video
• How to view the tickets I have assigned to my Club members?
• My Member has not received the email telling them they have tickets assigned to them?

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Schools Information (4)

• How does my School/College get tickets for England International matches?
• My school membership has lapsed, what do I do?
• Our school needs a Risk Assessment to come to the stadium, can you help?

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The Clubhouse (1)

Clubhouse (12)

• When can I purchase my Guinness Six Nations 2026 tickets?
• Ticket Exchange dates for the Guinness Six Nations 2025
• When can I buy my Debenture seats for the Quilter Nations Series 2025?

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The Union Ale House (1)

Union Ale House (12)

• When can I purchase my Guinness Six Nations 2026 tickets?
• Ticket exchange dates for the Quilter Nations Series 2025
• When can I buy my Debenture seats for the Quilter Nations Series 2025?

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Debenture Members (2)

Debenture Members (20)

• When can I buy my Debenture Seats for the 2026 Nations Championship?
• Ticket Exchange dates for the Guinness Six Nations 2026
• Ticket Exchange dates for the Nations Championship 2026

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2027 Debenture Series (6)

• How do I renew my Debentures?
• What are the Terms & Conditions when renewing my Debenture?
• What are the payment options available to me, for renewing my Debenture?

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Event and Venue Information (4)

England Senior Men's Fixtures (5)

• Alcohol free zones - Guinness Men's Six Nations and Nations Championship 2026
• Nations Championship 2026: England v Australia, Sunday 8th November 2026
• Nations Championship: England v Japan, Saturday 14th November 2026

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England Senior Women's Fixtures (6)

• Guinness Women's Six Nations: Red Roses v Ireland @ Allianz Stadium, Saturday 11 April 2026 Kick-Off 14:25
• Guinness Women's Six Nations: Red Roses v Wales, Saturday 25th April 2026
• WXV Global Series: Red Roses v Australia - CorpAcq Stadium, Salford - Saturday 12 September 2026, Kick-Off: 15:00

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Allianz Stadium Events (7)

• Army v Navy for the Babcock Trophy, Saturday 2nd May 2026
• Big Summer Kick Off: Harlequins v Exeter Chiefs - Saturday 16th May 2026
• Gallagher PREM Final 2026 - Saturday 20th June 2026

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Event and Venue Information (13)

• What are the Ticketing Terms & Conditions?
• I cannot buy tickets, keep being redirected to the home page from the basket in a loop
• How do I book group tickets?

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Allianz Stadium App (1)

Digital Ticketing (18)

• How do I get my digital ticket?
• What should I do if I am not getting the SMS code to verify my mobile number?
• I transferred a digital ticket, but the recipient says it has not arrived?

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Stadium Accessibility (1)

Stadium Accessibility (17)

• How do I apply for an Access Card for Allianz Stadium?
• When will the accessibility ballot be run for the Nations Championship 2026 & Guinness Six Nations 2027 and results be announced?
• I am on the Access Card (formerly Personal Assistant) scheme, how do I apply for balloted matches?

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England Rugby Club FXV Membership (1)

England Rugby Club First XV (9)

• As an England Rugby FXV Member, how do I get tickets for England games?
• What tickets will FXV Members get for the 2026 Nations Championship?
• How do I join the England Rugby Club First XV Membership?

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Private Suites (1)

Private Suite Hire (11)

• What do I get with a Private Suite?
• Can I have an Private Suite for the a season/fixed term?
• Can I book a Private Suite for a single match?

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International Matches (1)

International Matches (10)

• I'm a local resident, how do I get tickets for England matches in the 2026/2027 season?
• Why are tickets for sale on Secondary Market sites such as Viagogo/Stubhub/Seatsnet etc?
• Can I purchase International rugby tickets?

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Car Parking (1)

Car Parking (9)

• Where is the Accessible car park at the Tesco Store?
• Are there any event day road closures that may affect the car parks?
• As a disabled Blue Badge holder, what parking is available to me?

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