Knowledge base

Club & School Information (3)

Club Information (17)

• Information for Club Ticket Secretaries for season 2025-26
• Ticket Exchange dates for the Guinness Six Nations 2026
• How do I post tickets on the Ticket Exchange?

View all 17

Group Management Functionality (12)

• Game Management Functionality User Guide and Video
• How to view the tickets I have assigned to my Club members?
• My Member has not received the email telling them they have tickets assigned to them?

View all 12

Schools Information (4)

• How does my School/College get tickets for England International matches?
• My school membership has lapsed, what do I do?
• Our school needs a Risk Assessment to come to the stadium, can you help?

View all 4

The Clubhouse (1)

Clubhouse (12)

• When can I purchase my Guinness Six Nations 2026 tickets?
• Ticket exchange dates for the Quilter Nations Series 2025
• When can I buy my Debenture seats for the Quilter Nations Series 2025?

View all 12

The Union Ale House (1)

Union Ale House (12)

• When can I purchase my Guinness Six Nations 2026 tickets?
• Ticket exchange dates for the Quilter Nations Series 2025
• When can I buy my Debenture seats for the Quilter Nations Series 2025?

View all 12

Debenture Members (2)

Debenture Members (18)

• When can I buy my Debenture seats for the Guinness Six Nations 2026?
• When can I buy my Debenture seats for the Quilter Nations Series 2025?
• Ticket Exchange dates for the Quilter Nations Series 2025

View all 18

2025 Debenture Series (6)

• How do I renew my Debentures?
• What are the Terms & Conditions when renewing my Debenture?
• How do I update my personal information?

View all 6

Event and Venue Information (5)

England Senior Men's Fixtures (11)

• Quilter Nations Series: England v Fiji, Saturday 8th November 2025
• Quilter Nations Series England v Fiji: Pre-Match Stadium Tour
• Quilter Nations Series: England v New Zealand, Saturday 15th November 2025

View all 11

England Senior Women's Fixtures (3)

• Guinness Women's Six Nations: Red Roses v Ireland @ Allianz Stadium, Saturday 11 April 2026 Kick-Off 14:25
• Guinness Women's Six Nations: Red Roses v Wales, Saturday 25th April 2026
• Bag Drop (Left Luggage) Facility

Englands Mens U20s Fixtures (2)

• Under-20 Men's Six Nations Championship: England U20 v Wales U20
• Under-20 Men's Six Nations Championship: England U20 v Ireland U20

Allianz Stadium Events (4)

• Army v Navy for the Babcock Trophy, Saturday 2nd May 2026
• Bag Drop (Left Luggage) Facility
• Big Game 17: Harlequins v Bristol Bears Double Header

View all 4

Event and Venue Information (11)

• I cannot buy tickets, keep being redirected to the home page from the basket in a loop
• How do I book group tickets?
• How do I use a credit on my ticketing account or claim the cashback?

View all 11

Allianz Stadium App (1)

Digital Ticketing (17)

• How do I get my digital ticket?
• I transferred a digital ticket, but the recipient says it has not arrived?
• IMPORTANT: How do I transfer a digital ticket?

View all 17

Stadium Accessibility (1)

Stadium Accessibility (17)

• How do I apply for an Access Card for Allianz Stadium?
• I am on the Access Card (formerly Personal Assistant) scheme, how do I apply for balloted matches?
• I was on the PA scheme, will I now need an Access Card to book accessible tickets at Allianz Stadium?

View all 17

England Rugby Club FXV Membership (1)

England Rugby Club First XV (8)

• As an England Rugby FXV Member, how do I get tickets for England games?
• How do I join the England Rugby Club First XV Membership?
• How are tickets allocated to England Rugby Memberships?

View all 8

Private Suites (1)

Private Suite Hire (11)

• What do I get with a Private Suite?
• Can I have an Private Suite for the a season/fixed term?
• Can I book a Private Suite for a single match?

View all 11

International Matches (1)

International Matches (10)

• I'm a local resident, how do I get tickets for England matches in the 2025/2026 season?
• Why are tickets for sale on Secondary Market sites such as Viagogo/Stubhub/Seatsnet etc?
• Can I purchase International rugby tickets?

View all 10

Car Parking (1)

Car Parking (9)

• Where is the Accessible car park at the Tesco Store?
• Are there any event day road closures that may affect the car parks?
• As a disabled Blue Badge holder, what parking is available to me?

View all 9