Uninstall the App.
If you no longer have tickets for any upcoming game or event at the stadium, you can simply uninstall the app.
Data Deletion Request
If you no longer hold tickets for any upcoming game or event at the stadium and do not think you will attend again in the future, you can request to have the information the RFU and the App Developer holds for you in relation to the Twickenham Stadium app, to be deleted.
In the App, first click on Profile icon (as below) and then on Account Details
You will then see the option to Delete Account, which you should then click on, and then confirm you want this done. Please note, we strongly advise against requesting this if you still have tickets for future matches/events in your app, or are likely to receive them via purchases made or via the transfer option.
Once requested, we will delete your information as requested, as long as you do not hold any live tickets.
Data Deletion Request Not Processed
If you have requested the deletion of your personal information held by the RFU and the App Developer related to the Twickenham Stadium app, we will check your app account to see if tickets are held for any future matches/events at the Stadium. If you do hold tickets, we will be unable to comply with your request and you will be contacted by the RFU to explain this in detail.
Once any future matches/events held at the time of the initial request have passed and you have no others left, you may then request the Deletion again.