International rugby tickets
It is against the Ticketing Terms and Conditions to list international rugby tickets on resale sites. Tickets that can no longer be used by the original purchaser can be returned in line with the following:
Ticket exchange
If you have tickets for an A Grade and above Men's England international match that you can no longer use and wish to place your ticket(s) on the Ticket Exchange you may POST your tickets online for resale. At the bottom of this article you will see the important timelines.
Please log in to your account at www.englandrugby.com/tickets
Once logged in click on Manage Tickets:
From here please select the match:
Next select the ticket(s) you wish to recycle:
Next click on:
You will then be asked to review and confirm your order. You will receive an email to confirm that you have successful posted your ticket(s) on the Ticket Exchange.
Withdrawing From Resale
If you wish to withdraw your ticket(s) that you have posted on the Ticket Exchange you can do so from Manage Tickets and choose the match click on Posted on Ticket Exchange:
Select the ticket(s) you wish to withdraw:
Once you have successfully withdrawn the ticket you will see:
Refunds
If your ticket(s) resell you will receive an email inviting you to claim your refund. This is done by clicking on View Account Menu, then Account Management and finally Account Cashback.
You are required to enter bank details for a UK account in order for any monies owing to be transferred to you via BACs. Alternatively, you can leave the credit on your account to spend on future matches.
Timelines
For specific timelines around posting tickets on the exchange, please visit the relevant FAQ for the dates required.
Non International Matches
The same RFU Terms and Conditions apply to non Men's England international and non international matches. Tickets for these matches are only refunded at our discretion and of that of the match promoter. No returns are accepted on match day.
Music & Other Events
Concerts are covered by the Terms and Conditions of the music promoter and may vary. We recommend that you visit the artist's website for further information on this and the official resale platforms where applicable.