NB: Tickets for the Guinness Six Nations 2020 AWAY matches cannot be placed on the Ticket Exchange and are non-refundable.
If you have tickets for the Guinness Six Nations 2020 that you can no longer use and wish to place your ticket(s) on the Ticket Exchange you may POST your tickets for resale up until the noon on the Thursday preceding the event. Please log in to your account at www.englandrugby.com/tickets
Once logged in click on Manage Tickets:
From here please select the match:
Next select the ticket(s) you wish to recycle:
Next click on:
You will then be asked to review and confirm your order. You will receive an email to confirm that you have successful posted your ticket(s) on the Ticket Exchange.
Withdrawing From Resale
If you wish to withdraw your ticket(s) that you have posted on the Ticket Exchange you can do so from Manage Tickets and click on Posted on Ticket Exchange:
Select the ticket(s) you wish to withdraw:
Once you have successfully withdrawn the ticket you will see:
You will also receive an email confirming that the ticket(s) have been removed from the Ticket Exchange and are valid for you to use.
The procedure for claiming your refund has changed. Please ensure you read and follow the steps below.
If your ticket(s) resell you will receive an email inviting you to claim your refund. This is done by clicking on My Account and then Account Cashback:
Refunds will be made at the end of the championship in mid March. You will receive the Standard Price if your ticket(s) resells on the Ticket Exchange.
You are required to enter bank details for a UK account in order for any monies owing to be transferred to you via BACs.
If your ticket(s) have not resold by NOON THE DAY prior to the match you will be emailed to confirm that it/they are still valid. Should you wish to attend you will be able to gain entry at the turnstiles, if you do not wish to attend we will issue a refund by BACs for the price paid, be that Entitlement or Standard.