Spending your ticket credit
Please log into your ticketing account. If you have a credit on your account it will appear on the front screen:
Next select the match you wish to attend, select your tickets and proceed to check out as normal. Here you will see the credit on your account. If you wish to use your credit to make this purchase click USE ACCOUNT
The amount owning will populate the box as shown below. To apply spend the credit click APPLY ACCOUNT
NB if you do not have enough credit to cover your purchase you will be asked to pay the difference on a credit or debit card.
Your account credit will be applied to your booking:
You will be able to see any remaining credit on the sign in page:
Claiming cashback
To claim the cash back please log into your account and click on the head and shoulders icon, then at the bottom, View Account Menu - Account Management and then Account Cashback
You are required to enter bank details for a UK account in order for any monies owing to be transferred to you via BACs. Please note, from the date you request the cashback, it can take 3 weeks for the money to reach your bank account.