Primary Point of Contact
If you have someone who always deals with your ticket applications and you would like us to contact them on your behalf, they can complete the registration form for you and be listed as the Primary Point of Contact(PPOC).
Any information will then be sent with your name on, but to the email address of the PPOC. Tickets will be sent to the Twickenham Stadium app using the mobile number on your account, which can be your own or that of your PPOC, for use on the day of the event/match.
Applying for tickets
Someone else can apply for your tickets on your behalf, using your Personal Assistant Registration code and naming you as the customer with accessibility needs attending on the ticket application form. This does not have to be the person listed as Primary Point of Contact – it can be anyone. Tickets will still always be addressed to you in the Twickenham Stadium app.
You can attend matches with whomever you please as your carer (Personal Assistant). You do not have to attend with your Primary Point of Contact and your Personal Assistant can vary.