Last updated: 28 September 2023
For England men's home matches in the Guinness Six Nations 2024, we have made the following changes to the way the Ticket Exchange will work:
Profit sale 28 September - 26 October 2023
Tickets that you can't use can be posted on the Ticket Exchange for resale at the standard price from Thursday 28 September at 10am until 4pm on Thursday 26 October. The profit will be returned to the club's eticketing account and the face value will go to the original purchaser's account.
Any tickets originally bought at the Junior price category, will only be refunded at the price paid. There will be no profit from the ticket if it resells.
Any tickets posted after 4pm on 26 October will be refunded at face value only.
Guaranteed refund posting from 26 October 2023
Wales tickets - tickets posted from 4.01pm on Thursday 26 October until Thursday 11 January at 4pm are guaranteed to be refunded at the price paid.
Ireland tickets - tickets posted from 4.01pm on Thursday 26 October until Thursday 8 February 2024 at 4pm are guaranteed to be refunded at the price paid.
Refund if resold
Wales tickets - tickets posted from 4.01pm on Thursday 11 January will only be refunded if resold by KO on match day, Saturday 10 February - 4.45pm
Ireland tickets - tickets posted from 4.01pm on Thursday 8 February 2024 will only be refunded if resold by KO on match day, Saturday 9 March - 4.45pm.
Tickets will remain available online until the match kicks off and refunds will be made at the price paid to the original purchaser's eticketing account.
Match day returns - Tickets can still be posted on the ticket exchange until KO. Any tickets that remain unsold at KO will be returned to the original purchasers app.
Please note, unsold tickets can be withdrawn from the ticket exchange at any point.
Non International Matches
The same RFU Terms and Conditions apply to non international matches. Tickets for these matches are only refunded at our discretion and of that of the match promoter. No returns are accepted on match day.
Music & Other Events
Concerts are covered by the Terms and Conditions of the music promoter and may vary. We recommend that you visit the artist's website for further information on this and the official resale platforms where applicable.